Tankler OÜ privacy policy

The person responsible for the Tankler.ee website is:
Tankler OÜ
Registration code: 12557185
Välja 3, Soinaste, 61709 Kambja Parish, Tartu County.
https://tankler.ee/

Personal data protection

Personal data refers to information collected by Tankler OÜ (hereinafter Tankler) for providing services, identifying individuals, contacting individuals to deliver services, resolving inquiries, or sending promotional content.

Tankler does not process sensitive personal data as defined in Regulation (EU) 2016/679 of the European Parliament and of the Council (in English, General Data Protection Regulation, GDPR, or EU Regulation 2016/679).

Tankler is committed to protecting the personal data and privacy of clients and users. Tankler’s online activities comply with all relevant operations and the applicable European Union and Estonian laws, including Regulation (EU) 2016/679 of the European Parliament and of the Council. Tankler implements all precautionary measures (including administrative, technical, and physical measures) to protect the collected personal data. Access to modify and process the data is granted only to authorized individuals.

Security

All personal data that becomes known during visits to Tankler websites is treated as confidential information.

The following outlines the principles of Tankler’s privacy policy regarding the collection, processing, use, disclosure, transfer, modification, retention, and deletion of personal data.

These principles do not apply to the processing of data from legal entities and other companies/institutions, nor do they cover the processing of personal data on websites/service environments referenced on our websites/service environments (external links).

A person representing a company (as a service subscriber) is not a natural person; they are an authorized representative of a legal entity, whose personal data processing is not regulated by Regulation (EU) 2016/679 of the European Parliament and of the Council.

1. What data is collected?

• When visiting the websites, anonymized technical data about the visitor is collected.
• Technical data is limited to the internet address (IP address) of the computer or network used, the software version of the computer’s web browser and operating system, and the time (hour, date, year) and location of the visit. IP addresses are not linked to personally identifiable information.
• Data is collected about website visits and user interactions to improve websites and service environments and make them more convenient for visitors.
• We use the automated tool Google Analytics to collect the above-mentioned data. If you do not wish this data to be transmitted about you, you can disable data collection by Google Analytics at any time, as described here.
• For natural persons, the data collected may include personal identification code for uniqueness verification, and for communication purposes: name, email address, mobile phone number, city, and country.
• For legal entities, the data collected for processing includes registration number, VAT number, name, country, address, email addresses for contact and invoicing, and the names, email addresses, and phone numbers of the company’s contact persons.
• For marketing messages sent by email, we may collect information about your interaction with them, such as whether you opened the email, which links you clicked, what devices you used, and their technical characteristics. This information is stored in the contact history of each recipient.
• While being in the Tankler OÜ contact database, we may process your name and email address or mobile phone number for marketing purposes on social media and in online advertising (Facebook, Instagram, Google). For these purposes, we process your personal data for 5 years from the date your contact details are added to the contact database. Tankler OÜ has a legitimate interest (GDPR Art. 6(1)(f)) in sending marketing communications to its contacts in order to maintain a business relationship with them.

Personal data processed by Tankler customers and uploaded to the Tankler environment as part of the service is protected by a confidentiality obligation that takes effect when the customer signs the service agreement. Tankler services may only be used after accepting the agreement. Acceptance of the agreement is verified by software, and if acceptance has not been given, the user will be asked to agree to it.

For the purposes of personal data processing listed in this subsection, access to the data is granted to Tankler OÜ employees, who apply all security measures in their work regarding the processing of your data.

Consent for the collection of personal data related to and necessary for the service is given by the subscriber at the time of ordering the service. By placing the service order, consent is considered granted with the corresponding timestamp.

2. How long is the collected data retained?

Anonymized technical data collected from websites and service environments is retained indefinitely.

Personal data associated with identified inquiries and/or transactions is retained for up to 7 years from the last interaction with the service provider, in accordance with the obligation in the Accounting Act to verify transactions. Interactions include, among others, responses to direct marketing through viewing or clicking links.

3. To whom may the collected data be disclosed?

Personal data processed by Tankler may only be disclosed without the individual’s consent to an institution or person who has a direct legal right to access it (for example, a court or pre-trial investigator) and a justified need.

Personal data processed by clients within the Tankler service is treated as confidential, and the right to process, disclose, or transfer such data rests solely with the data owner (the client).

At the request of Agri Partner’s client, Tankler provides technical assistance in data processing, but this does not alter the ownership of the data or the allocation of responsibility.

4. What rights does an individual have regarding their collected data?

The right to access, correct, and stop the processing of your data.

By default, personal data is not disclosed, except when explicit consent has been obtained (for participation in trainings, seminars, or conferences).

If personal data cannot be modified, accessed, or disclosed through the website or service environments, a request for access to or correction of the data should be submitted in a manner that enables identification of the individual. Where possible, the data will be provided or corrected within 7 working days.

If you wish to opt out of direct marketing offers, either entirely or for specific topics, this can be done immediately via the link in the footer of each marketing email. The change takes effect immediately.

If there is no longer a legal basis for processing, disclosing, or providing access to personal data, a request can be made to stop using or delete the data, or to cease its disclosure or access. To do so, a request should be submitted in a manner that enables identification of the individual.

The request will not be granted if:

• it may harm the rights and freedoms of another individual,
• it may prevent the provision of the service or result in the service not being provided,
• it may obstruct the work of law enforcement authorities,
• it is not technically necessary and/or possible.
• the applicant is not legally related to the data.
• the applicant cannot be identified.

For example:

– An email address cannot be deleted if it is needed to stop sending direct marketing offers. To fulfill the request, the email address must remain available for comparison to ensure no further emails are sent.

– Not all data in the CRM can be deleted if the goal is only to stop further contact. To fulfill the request, enough data must remain for comparison to ensure that no contact is made.

5. How and for what purposes do we use cookies?

We use cookies on our website to make our service more user-friendly and to provide enhanced and customized functionality when visiting the website and viewing our products.

Many web browsers offer the option to block cookies provided by third parties. If enabled in the browser settings, the browser will allow only cookies from the website you are currently visiting to be stored. This option can be configured through your web browser settings (choosing this option disables all third-party cookies).

You can clear your browser’s cookie cache through your web browser settings. Deleting a cookie removes the unique identifier stored in the browser cache along with any associated online profile. Clearing the cookie cache does not prevent new cookies from being stored in the future.

Each web browser is different, so if you do not know how to change your cookie settings, please refer to the linked cookie management and usage guide below. Your device’s operating system may include additional cookie controls. If you do not want cookies to collect information, disable cookies in your web browser settings. For more information on managing cookies, visit www.allaboutcookies.org/manage-cookies.

6. What types of cookies do we use?

We use session cookies, persistent cookies, and third-party cookies (Google Analytics, Facebook). These analytical cookies allow us to recognize visitors, count them, and track movement on the website. This helps us improve the performance of our website.

7. Marketing

Tankler wishes to provide relevant news about Tankler’s services to its customers who are interested in receiving direct marketing communications.

By subscribing to our newsletter on the website www.tankler.ee, you will receive emails with news about the company’s activities, new blog posts, and upcoming events (such as our organized trainings, as well as special offers from partners for list members) up to 3 times per month. For sending marketing communications via email, we process your name and email address.

When Tankler sends you an email, we may collect statistical data about your interaction with that communication, such as whether you opened the email, which links you clicked, what devices you used, and their technical characteristics. This information is stored in the contact history. We may evaluate the behavior of our contacts before sending the newsletter (data from contact history, participation in organized events, etc.). This is necessary to send you more personalized messages by email. Tankler has a legitimate interest in understanding its contacts’ needs and preferences in order to provide them with more relevant information.

Please note that if you are in our contact database, we may process your name and email address or mobile phone number for the purpose of showing advertisements to you or to people similar to you (so-called Lookalike Audiences) on Facebook, Google, YouTube, LinkedIn, and/or Instagram.

Privacy Policy Terms and Changes

By using Tankler’s websites, you acknowledge that you have read and agreed to these principles and terms. We reserve the right to amend the general terms of the privacy policy when necessary, notifying all affected parties accordingly.